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CUSTOMER SERVICE

CUSTOMER SERVICE

Please email support@kalisaaugustine.com if you need have any questions about booking sessions, upcoming classes, need help with a product order, press inquiries, wholesale or general questions. 

ORDERS:

We process and ship in-stock items within 2-3 business days unless we are on a company retreat or holiday. If your order is out of stock you will be notified by email.

RETURNS:

We hope you love your purchase! However, if for any reason you are not fully happy with your purchase(s) we accept returns within 15 days of shipment. Your item(s) must be in original condition, unwashed, unworn, with all original tags attached. We are happy to return your original form of payment as promptly as possible. Please allow up to 10 days after receiving your return item, in original condition as previously described, for your return payment to be processed. KA is not responsible for return shipping charges. All sale merchandise is final sale.

Please fill out RETURN FORM included in your original package and send returns to:

Kalisa Augustine
Attn: Returns
800 Wilcrest Drive #165
Houston, TX 77042

 

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